Careers at Mission Mortgage

We Believe that a Successful Company Comes from the Quality of its People

Career Opportunities

From the Management Team to the Production Staff, from the Marketing Team to the Support Staff, each role at Mission Mortgage is created to improve the success of the entire company. We have been providing professional lending services in Texas for over 30 years and in that time we have determined that our success has predominantly come from the quality of the employees we hire and retain. Our goal is to identify highly talented, highly motivated individuals and provide a compensation package and work environment that makes them happy to remain. We offer careers, not jobs.

In fact, our average loan officer has been with Mission Mortgage for over 15 years – incredible loyalty in this industry. Why do they stay? Because we provide them with the support they need, training and technology to increase their productivity, and the knowledge and skills to succeed. This isn’t limited to loan officers. Our loan processors, underwriters, marketing and support staff all enjoy a positive, supportive work environment that provides the tools they need for success. If each individual employee is successful, the company cannot help but be successful, too.

Mission Mortgage offers a great working environment and excellent benefits.

Current Openings

Mission Mortgage, a well-established and expanding regional mortgage banker, is currently accepting applications for the following positions:

What Our Clients Are Saying About Us…

I just bought a home using a loan through Trent Jackson of Mission Mortgage in Austin,TX. Mission Mortgage and Trent were the preferred mortgage company for my builder, and as such, additional benefits were available for using them compared to other lenders.

Over the past two months, Trent has displayed a level of knowledge and professionalism that I have never seen before from any individual in any profession. Mortgages can be confusing and stressful. He has brought such clarity to this process that I have complete confidence, down to the cent, how much my home purchase will cost me. He goes to amazing lengths to make everything simple, unmistakable, and transparent. He has always been concerned with my comfort and understanding and remains committed to being a trustworthy partner in this process. I cannot give a more complete and unconditional recommendation for Trent, nor can I imagine anyone doing a better job as a mortgage broker than Trent. If I ever have to purchase a home again, I will go to Trent. If anyone I know needs to buy a home, I will send them to Trent. If I even hear that anyone in this city needs to buy a home, I will inform them of Trent and Mission Mortgage.

Trent Jackson and Mission Mortgage have displayed a rare level of commitment to customer service, transparency, and integrity. They are simply the best at what they do.

Jameson Korb

Our broker Eric Houston and our loan processor Judith Aguirre went out of their way to help us. They were both amazing!!!

Federico Cavatore

Trent and Suzanne were great. I’ve purchased several homes and this was the best loan officer/processor experience I have had.

William Butterfield

I will recommend Mission Mortgage to others.

Geoffrey Lee

This was my first home buying experience; I had no idea what I was doing. With Hunter and Deborah, I was prepared for the biggest purchase of my life. If Mission Mortgage treats everyone like they treated me there’s nothing they need to improve on. Thanks!

Beverly Lopez

Couldn’t ask for more. The clarity/precision, politeness and grammar associated with all communications really inspired confidence. Having done several mortgages and refinancing switch national banks, this experience was far more pleasant.

Chad Jenison

Trent and Suzanne were great. I’ve purchased several homes and this was the best loan officer/processor experience I have had.

William Butterfield

Hunter did an excellent job throughout the entire process of the loan. He was efficient, timely, reliable, available and always answered any questions we had. He made it a great experience for us as first time home buyers. I will highly recommend him to all of my family and friends that may need a loan officer in the future. Deborah was great as well and always kept me informed. Thank you Mission Mortgage for helping us with our loan.

Amber Murrell

Paul and the Mission team did an outstanding job and it was the easiest and best loan experience we have had out of many! We will definitely use Paul again on any future loans.

Holly Deshields

Hunter and Deborah went above and beyond!! They did a fantastic job communicating with me and letting me know
what I needed to have and get done in order to make this as smooth as possible. I appreciate all their help!

Kelly Chebret

Judith (Judith Aguirre, Mission Mortgage Loan Processor): We could not have done this without you! Do you need a referral letter, or a note to your boss… Anything I can help with. You helped pull this off and you deserve as much, if not more, of the credit… I know on the back end, you were the wheels pushing it forward.

Marsha Ross
Realtor / Ross Real Estate

I found Mission Mortgage on Yelp and contacted Trent Jackson through Mission’s website. Trent was incredibly responsive and had a great memory for detail. In our first conversation I mentioned we had completed some remodeling. When it came time to appraise the value of the house today Trent worked with us to ensure all the additions we made were included in the valuation. When we ran into some scheduling difficulties because of last minute work travel but Trent worked with the title company to arrange a Saturday closing. Beyond the great personal service Trent provided I also liked the online system Mission Mortgage had for submitting paperwork and electronically signing some of the early documents. This helped speed things along quite a bit. Overall, I would recommend Trent to anyone looking to refinance or buy for the first time. I couldn’t have asked for a better, quicker, painless closing. Not to mention the incredible interest rate that we were able to lock in.

Jennifer Manning

I wanted to let you know that our closing went very smoothly on Friday and that we’re all set with our new place. Everyone at Attorney’s Title Co. raved about how easy our closing was, due to the great communication and coordination from all of you at Mission and they asked that we pass along their gratitude. I just wanted to add our thanks to theirs; purchasing a property is daunting enough as it is, and your expertise and support throughout the process were truly invaluable. We consider ourselves fortunate to have done business with Mission Mortgage and will let others know what a great experience we had.

Josh Poole

I wanted to thank you for all of the hard work you have put in with Jessica and I. I know you are trying to get things done on the fast track, and I just wanted to tell you how much we appreciate this. You have helped us understand the process a whole lot better and truthfully, you are our hero! We are really excited!

Nathan Hewitt

Thanks for all your work and helping make this as stress free as possible.

Sheri Petzolt

Thank you, Trent, for everything! You have been superior, to say the least. This has been a long struggle/process, and you’ve been extremely helpful every step of the way! My hats off to you! Many thanks!


Mike and I both think you went above and beyond when dealing with our home purchase and we will definitely continue to recommend you.

Dawn. Brady Morris

I appreciate your patience and persistence with me. You made this refinance extremely easy during a very chaotic time. Everything was seemless and I loved that we were able to close our own home yesterday! Thanks again for everything!

R. Sarria

Thank you, Trent. We sure appreciate how smoothly your part went. Your expertise and genuine commitment to serving us really showed from the time we were just thinking about buying all the way through last week’s closing. Thanks again.

Toby F.

The process went as smoothly as possible with the assistance of Trent Jackson. There were a couple of issues, but Trent was able to explain exactly why and what was needed to resolve. In the end, I was totally happy with the completion of the process. I feel Trent was excellent in providing me the guidance to complete to closing.

Jeannette Van Deventer

I refer all my clients to Nelleen because of her proven track record. I know that my clients are in good hands and it will be as stress-free as possible for everyone involved.

T. Lanham

Nelleen’s client follow-up is second to none. She comes through with what she promises and with no surprises. She delivers a smooth transaction every time.

L. Guerrero

Nelleen understands how difficult and stressful it can be when buying or refinancing a house. She is extremely helpful with explanations and guidance. This is our third deal with Nelleen and my wife and I will follow her wherever she goes.

C. Scheidt

I couldn’t have asked for a better loan officer. The closing and the whole process went so smoothly; what a relief.

S. Jordan

In over 13 years of representing buyers and sellers of residential real estate, I have never come across anyone in the mortgage industry more dependable, friendly and knowledgeable than Nelleen McCormick. She is an exceptionally trustworthy advocate working in the interest of my clients with diligence but not pressure. Nelleen has earned my full confidence that when she is involved, any obstacles will be revealed early in the process so we have the greatest chance of overcoming them and closing on time.

Paul B. Logan

Thanks so much for all your help in achieving a timely closing on the property.

Larry Yarn

Thank you so much for all of your help throughout the purchase of our first home! Your advice & guidance was greatly appreciated!! It was a wild ride but definitely worth it, we couldn’t be happier in our new home! Thank You!

Ashley Oldenettel & DJ Engle

Symcox Development has worked with Kathie Femal and the staff at Mission Mortgage for many years. They have assisted us in FNMA approval of 2 properties – Brigadoon Townhomes and The Laurels at Legend Oaks. Not only are they professional, courteous and flexible, their knowledge of condominium financing helps us sell more units. In a nutshell, they do a great job!

Jay Symcox

Spicewood Development, Inc. has worked with Kathie Femal on two townhome projects in the past 3 years. Her assistance has been invaluable in helping us obtain FNMA approvals. In addition, Kathie is at every closing with the buyer and her “hands-on” approach makes for a smooth and pleasant experience for all parties involved in the transaction.

Randy Ziehe

My experience with Kathie was perfect. I was a first-time home buyer and she was there every step of the way. My numerous questions and concerns were always answered quickly and explained thoroughly, making the process of financing my first home that much easier. I would recommend Kathie and the team at Mission Mortgage to any home buyer, first time or otherwise.

Ed Hansen

We wanted to take a moment to thank Kathie Femal, Nelleen McCormick and Mission Mortgage for all they did to make our condo conversion highly successful. In completing the first condo conversion of 2010, the team at Mission provided the necessary guidance to our project to assist us in structuring a strategy to mitigate condo financing risk in the market. From the onset and throughout the sales cycle, Kathie connected with our buyers instantly creating a level of trust that made the financing process efficient from the project sponsors and from the buyers end. Our buyers were provided prompt attention and guidance to obtain the financing they needed. Of 47 units, Mission financed 40 in approximately 60 days. As the volume of transactions grew quickly, Kathie added Nelleen McCormick to the team to make sure no client was overlooked. The two of them approached the project with professionalism at every step of the way. Of most importance, regardless of the work load both Kathie and Nelleen addressed our buyers with an upbeat and positive attitude. The support staff at Mission Mortgage was also invaluable in offering local processing, underwriting, and closing of the transactions. I would recommend Kathie, Nelleen and the entire team at Mission Mortgage to any developer or buyer. The company invests heavily in developing the knowledge and resources to understand and navigate the new financing guidelines in today’s environment to provide a seamless experience when it counts. This expertise is often undervalued and when it is combined with responsive and friendly service it makes for a winning combination.

Keith Buchanan and Justin Metcalf
Creekside Terrace Condominiums

We wanted to thank you and your staff for all the hard work you did in finding us a great mortgage rate and getting closing done so quickly. We are moving Wednesday and are so excited about our new home. We will sing your praises to all who will listen. Thank you again.

Don and Pricilla

Thank you for referring us to Debbie Bailey-Glenn to assist in refinancing our existing new home mortgage. We closed on our new home using a 1st lien ($344K @ 6.8%) and a 2nd lien ($85K@ 8.2%). Our goal after closing was to eventually combine the liens into one, and lower our monthly payment. Well, Debbie had the plan and the drive to satisfy our goals. She worked hard and negotiated a package that combined the liens @ 6.1% as an 80% loan with closing costs at a an affordable amount, thereby reducing our monthly payment by $465.00. It will take less than 8 months to recoup the closing costs of $3690 using the $465 monthly savings alone.

Kevin and Pamela

Bob and I are deeply indebted to both you and Mission Mortgage. Debbie, you believed in us and went the extra mile to get us financing for our new home. You have made our dream come true! Since Bob and I both have backgrounds in mortgages, we know how difficult our situation was. Not only did you get us financed, you got us an exceptional interest rate. I would also like to thank the underwriter for believing in us as well. I have sang your praises to both Brett and JR at AVI. They are so fortunate to have you as the mortgage provider for their new homes. If it can be done, you will find a way.

Patty S.

I have bought a lot of houses and so far you guys are the friendliest and most efficient group I have ever met! Thank You!

Melissa M.

Hi Debbie. You helped me and my wife get our beautiful house in Cantarra Centex Homes – Pflugerville that we call home now and we owe you a tremendous amount of praise for going out your way to help us seal the deal. Thank you so much. We really appreciate all you hard work and dedication.

Kevin W.

Thanks in large part to you, our closing was seamless. Throughout this arduous home buying process, you’ve been there for us…always taking our best interests into account. To Faye and me, you’ve always put service first. Examples of your “service first” attitude and actions include: getting an updated VA Certificate of Eligibility (COE) for me, finding and locking a 3.75 interest rate for us, and getting a free extension of this fantastic rate. You always made doing business with Mission Mortgage easy!

Now that we live in Austin, we hope to meet you (in person) in the near future. In case you’re wondering, we love our new home. Have a happy and healthy New Year!

Tom and Faye C.

Dear Mr. Cryan,
You certainly were wonderful in helping me save lots of money and refinancing my home. It is greatly appreciated. Thank you again for your kind and professional help.

Donna B.

I’m not sure how often you receive a thank you for what you do but I just wanted to drop a note to let you know I appreciate your style. You were responsive and organized and patient…a nice set up for no surprises. Again, thanks.

J. Nelson

We want to thank you for all of your assistance in getting our mortgage. We are settled in our new home and just love it! Thanks again!

Jimmy and Melinda

Just wanted to drop a note to thank you for all your help regarding the refinancing on my house last month. Everything went as planned and there were no last minute surprises. I shall certainly recommend you very highly to all my friends who are considering refinancing their mortgage or purchasing a new home.


Dear Dan,
Thank you for all the paper shuffling, document grabbing, banker haggling, phone calling and every other imaginable activity necessary to bring refinancing closure in such short order. You left nothing undone that you said you would do. I especially appreciate your early-on encouragement to go for the 15 year loan. Thanks much for the escrow fee waiver. You deserve more than a mere letter of thanks. If opportunity arises, you’ll get my referrals. May the Lord bless you and prosper your labor.

Joe Knight

A note of thanks for the Super Job you did on our refinance. As in all our dealings with you, there were no last minute surprises and you were a true professional. Both these qualities seem to be a rarity these days. Thanks Again.

Deb P.

Dear Dan and Staff,
Y’all did it! I couldn’t believe we could close in 2 weeks, but we did. Thank you for working so quickly to get everything finished. It was almost painless! Thanks again for helping me and rushing everything through. It was a pleasure working with y’all.

Kay P.

“A note of thanks for the super job you did on our refinance. As in all our dealings with you, there were no last minute surprises and you were a true professional. Both these qualities seem to be a rarity these days.”

Deb P.

“Hi Leigh Ann & Mike, I wanted to take just a moment and tell you about the amazing experience that my husband and I had (should say, are still having as we close 5/8/2015) with the ladies we have had a pleasure to work with during our loan process. ZoeAnn Heep, Erika Agnew, and Suzanne Eberts were just amazing to work with. Their prompt responses, positive attitude, and overall kindness made our financing experience smooth and seamless. I don’t know that I can say enough great things about them. They are awesome.”


“Leigh Ann and Mike McCoy and staff are a tremendous talent in the mortgage banking industry of Austin. In such a time of financial uncertainty, it is the professionals like Leigh Ann and Mike that make our days easier.”


“Having a unique situation because of my job, we were faced with so many hurdles going under contract with the home. My wife and I had planned to use a private lender and when that situation fell through, we were referred to Mission. Within a few hours, Terri Miles began working tirelessly all the way until the moment we closed on the house. We cannot thank her enough for her professionalism in updating us throughout the process and being incredibly thorough in what we thought was an impossible task.

We have loved telling our friends and family what an honor it was to work with you all. Without question, we will continue to recommend Mission Mortgage to anyone we know for their lending needs.”

Colt and Rachel McCoy
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