Community Giving

Provide support where we can to help make a difference in Texas.

Doing business in Austin is more than just providing loans

Our goal is to provide support where we can to help make a difference and to continue the tradition of Austin people helping others. We proudly support a number of local Austin charities and non-profit organizations in their efforts to assist the people who live here.

We have also sponsored local artists to help them become more established and successful. Community Giving – It is just one of the things that makes living here in Austin so incredibly rewarding.

Community Recipients

Mission Mortgage of Texas, Inc has proudly supported:

Austin Habitat for Humanity
Will Walk Foundation
Foundation Communities
United Way of Austin
Jared Dunten, Local Artist
Sonja Keever, Local Artist
Natasha Bonfond, Local Artist
Austin Chamber of Commerce
Lakeway Chamber of Commerce
Home Builders Association of Greater Austin
Meals on Wheels
Travis County Sheriff’s Brown Santa
Community Recipients


Lou Ann is amazing to work with! She was very knowledgeable and always made herself available to answer my questions. Lou Ann was pleasant to work with and kept me informed every step of the way. I would definitely recommend her and her team.

Melanie B.

I am beyond pleased and grateful for the work, time and dedication Terra Vo gave me during my home buying process. She was always extremely professional and took the time to explain every aspect of each step to me. Without hesitation, she answered all my questions and made me feel comfortable when I asked the same questions for further clarification. Terra is extremely knowledgeable. Her experience was a huge reason I knew I was in the right hands. Terra is kind and cares about her clients. I love my new home and I will always remember her as one of the reasons I have it. I fully intend to refer her to my family and friends, and I know that she’ll offer each of them the same wonderful service she gave me. Thank you, Terra Vo! Your very grateful client.

Erika N.

Terra was amazing! The entire process was so easy and she worked really hard to get our closing done quick! She searched every option to get me the best rate and she was very responsive. With the other institutions, I felt like they don’t care about you…you’re just another number. She was very patient with me and she made me feel very comfortable. I genuinely feel like she really cared about helping us get a home. She even joined us at the closing so we got to celebrate together! I have already recommended her to a friend and I plan to do so from here on out. Thank you, Terra!

Christina B.

Lou Ann goes above and beyond to help. The last loan had some particularly difficult issues and Lou Ann navigated us through all the problems. I never hesitate to recommend her to any of my clients. She’s the BEST!

Jo B.

Lou Ann Bransford is more than helpful. She goes above and beyond of what is expected or required as a loan officer. She is so thoughtful and hardworking. She will do whatever it takes to carry out mortgage deals through closing. She is such a pleasure to do business with and is always so on top of everything. Any time I have a question of any kind, she is there to help! We are so blessed to have her as someone we regularly do business with. She is nothing but fantastic!!

Sarah J.

Lou Ann worked very hard and kept us up to date through the whole process and answered all of our questions

Sherry T.

The team I was given went above and beyond and I am truly grateful.

Kataruh P.

Debbie was excellent and explained every question I had. She made me feel important. Never made me feel like I didn’t know
what I was doing. I only have nice to things to say about my loan officer. Very good at what she does. Loan processor (Deborah) was also excellent.

Lou Ann L.

The loan officer, Randall Reddell, was very helpful throughout the entire process.

Dominick J.

I couldn’t be happier to have Terra as my loan officer! She made the loan process very easy and happily answered all of my questions in detail. Everything was very clear and there wasn’t any last minute surprises or changes. Terra works around the clock and answered all emails/texts fast. We closed on the house in less than 3 weeks from the first time I contacted her. I am planning on working with Terra in the future as she’s simply the best!

Kelly A.

Terra is awesome! She’s professional, prompt and thorough throughout the loan process and closed on time. I really enjoyed working with her and would recommend her to all my friends and family members. Thank you Terra!

Kelly N.

I had the best first time home buyer experience, Terra was very informative on how the process works. She always has a great attitude and helped me and my wife with the loan. Thank you so much for everything

Ernesto G.

I highly recommend Terra and Mission Mortgage for first time buyers! She’s very easy to work with, she explains everything to you. As a first time buyer, she made sure I’m lock in with the best rate and walk me thru this whole process without any trouble. Overall, she’s amazing to work with no matter what time in the day it is she will get a response back to you.

Theresa Loi

This has been a wonderful experience for me because the professional people at your organization made it so easy to get a loan.. I certainly am pleased with how I was treated by my Loan Officer..

Melvin H.

Debbie was extremely helpful and always pleasant. My emails were answered timely.
I had a good experience with this company and regretted I didn’t used them for my original loan.

Debra P.

I just bought a home using a loan through Trent Jackson of Mission Mortgage in Austin,TX. Mission Mortgage and Trent were the preferred mortgage company for my builder, and as such, additional benefits were available for using them compared to other lenders.

Over the past two months, Trent has displayed a level of knowledge and professionalism that I have never seen before from any individual in any profession. Mortgages can be confusing and stressful. He has brought such clarity to this process that I have complete confidence, down to the cent, how much my home purchase will cost me. He goes to amazing lengths to make everything simple, unmistakable, and transparent. He has always been concerned with my comfort and understanding and remains committed to being a trustworthy partner in this process. I cannot give a more complete and unconditional recommendation for Trent, nor can I imagine anyone doing a better job as a mortgage broker than Trent. If I ever have to purchase a home again, I will go to Trent. If anyone I know needs to buy a home, I will send them to Trent. If I even hear that anyone in this city needs to buy a home, I will inform them of Trent and Mission Mortgage.

Trent Jackson and Mission Mortgage have displayed a rare level of commitment to customer service, transparency, and integrity. They are simply the best at what they do.

Jameson Korb

Our broker Eric Houston and our loan processor Judith Aguirre went out of their way to help us. They were both amazing!!!

Federico Cavatore

Trent and Suzanne were great. I’ve purchased several homes and this was the best loan officer/processor experience I have had.

William Butterfield

I will recommend Mission Mortgage to others.

Geoffrey Lee

This was my first home buying experience; I had no idea what I was doing. With Hunter and Deborah, I was prepared for the biggest purchase of my life. If Mission Mortgage treats everyone like they treated me there’s nothing they need to improve on. Thanks!

Beverly Lopez

Couldn’t ask for more. The clarity/precision, politeness and grammar associated with all communications really inspired confidence. Having done several mortgages and refinancing switch national banks, this experience was far more pleasant.

Chad Jenison

Trent and Suzanne were great. I’ve purchased several homes and this was the best loan officer/processor experience I have had.

William Butterfield

Lou Ann did a great job and kept us updated on what was going on.

Randall Brian Whitaker

Lou Ann was really great and we are very happy with her services and she goes above and beyond traditional services. We will be telling our clients and friends to contract her for future business.

John B Drake

Lou Ann Bransford is a terrific loan officer. She anticipates the next requirement and we get it done together. I would recommend her to everyone.

Jo Bennett

Hunter did an excellent job throughout the entire process of the loan. He was efficient, timely, reliable, available and always answered any questions we had. He made it a great experience for us as first time home buyers. I will highly recommend him to all of my family and friends that may need a loan officer in the future. Deborah was great as well and always kept me informed. Thank you Mission Mortgage for helping us with our loan.

Amber Murrell

Lou Ann Bransford provided excellent service from start to finish of the loan process. Ms. Bransford’s knowledge and experience gave us confidence in the process. We would recommend Ms. Bransford to others in seeking a mortgage loan.

Augustine Gonzales

Paul and the Mission team did an outstanding job and it was the easiest and best loan experience we have had out of many! We will definitely use Paul again on any future loans.

Holly Deshields

Hunter and Deborah went above and beyond!! They did a fantastic job communicating with me and letting me know
what I needed to have and get done in order to make this as smooth as possible. I appreciate all their help!

Kelly Chebret

I have bought 2 homes thru her. As a single mom, with not so great credit, she helped me thru the process with understanding and compassion. She got me a great interest rate too! I recommend her to everyone.

Alma George

Lou Ann Bransford recently assisted us in purchasing a home. Throughout the entire process, Lou Ann kept us informed and answered all of our questions. Her assistance was invaluable. She worked tirelessly to provide us with step by step answers and was always available to help us. Lou Ann’s cheerful, positive attitude made us feel comfortable and confident. We would highly recommend Lou Ann to any family interested in purchasing a home.

Judith A Lynch

We have called Lou Ann and Randall all three times that we have purchased a home. They have been so helpful and knowledgeable that we couldn’t imagine going through the home buying process without them.

Brandy DeFore

Lou Ann helped me from the very beginning of my house hunting journey. She answered all of my questions, explained things thoroughly and has the BEST CUSTOMER SERVICE that I have ever experienced in ANY field!!! She really WORKS HARD for YOU and has YOUR BEST INTERESTS in mind! Buying a home can be an overwhelming process but, with Lou Ann’s knowledge and helpfulness, I was comfortable that I was in good hands. I would recommend Lou Ann Bransford in a heart beat for anyone’s Mortgage needs!

LeaAnn Johnson

Lou Ann is an absolutely amazing person to work with. She worked very diligently and made sure we were always “in the loop” when it came to the status of our loan application. I highly recommend her to anyone looking to purchase a home!

Amber Kilpatrick

Judith (Judith Aguirre, Mission Mortgage Loan Processor): We could not have done this without you! Do you need a referral letter, or a note to your boss… Anything I can help with. You helped pull this off and you deserve as much, if not more, of the credit… I know on the back end, you were the wheels pushing it forward.

Marsha Ross
Realtor / Ross Real Estate

On Thursday September 15th 2016 I had my 1st closing with Lou Ann Bransford at Anderson County Abstract Office. This was 1 of the smoothest closings I’ve ever had. I represented the sellers, but I was in attendance with the buyers and the buyers’ agent that day. All went very well.  I would definitely recommend Lou Ann to other buyers in the future. Thank you Lou Ann for all the work you did to get the home closed. Thanks again.

George McIntyre

I cannot give enough praise for Lou Ann Bransford! I am so thankful that she was there every step of the way for us. As first time home buyers, you are scared and excited at the same time. Lou Ann was there to always answer questions and did it in a very caring and understanding way. I even learned things outside of home buying that could help me!! All in all, she is fantastic and I would recommend and use her in the future! God Bless 🙂

Myranda DelPrincipe

From the very beginning, Lou was very helpful and transparent about the options we had as new first time home buyers. She explains everything in fantastic and easy to understand details. The information she shared with me and the countless questions I had BEFORE we found a home were plentiful and she never once seemed annoyed that I was annoying her!

Andrew Del Principe

Lou Ann was a pleasure to work with. As an agent in this transaction, I was highly pleased with her knowledge of the industry and her constant communication! She always called or emailed us first with updates or replied the same day!

Brandy Williamson

Lou Ann exhibited great patience in our four month long struggle to close on our home. She always kept the lines of communication open and was available at any hour to answer our questions. In mid-stream we had to change the type of loan application from conventional to FHA and Lou Ann walked us through every step of the way. We couldn’t get a conventional appraiser to accept the second appraisal request, so Lou Ann suggested going with an FHA loan that would require a different group of appraisers. This also resulted in a lower interest rate for us. Her years of experience became a great asset for us. Always prompt to return phone calls and always patient to answer our questions. We couldn’t have had a better experience than the one we had working with Lou Ann. We would recommend her to anyone looking to purchase a home.

Bob & Ruth Ann Spangler

I found Mission Mortgage on Yelp and contacted Trent Jackson through Mission’s website. Trent was incredibly responsive and had a great memory for detail. In our first conversation I mentioned we had completed some remodeling. When it came time to appraise the value of the house today Trent worked with us to ensure all the additions we made were included in the valuation. When we ran into some scheduling difficulties because of last minute work travel but Trent worked with the title company to arrange a Saturday closing. Beyond the great personal service Trent provided I also liked the online system Mission Mortgage had for submitting paperwork and electronically signing some of the early documents. This helped speed things along quite a bit. Overall, I would recommend Trent to anyone looking to refinance or buy for the first time. I couldn’t have asked for a better, quicker, painless closing. Not to mention the incredible interest rate that we were able to lock in.

Jennifer Manning

I wanted to let you know that our closing went very smoothly on Friday and that we’re all set with our new place. Everyone at Attorney’s Title Co. raved about how easy our closing was, due to the great communication and coordination from all of you at Mission and they asked that we pass along their gratitude. I just wanted to add our thanks to theirs; purchasing a property is daunting enough as it is, and your expertise and support throughout the process were truly invaluable. We consider ourselves fortunate to have done business with Mission Mortgage and will let others know what a great experience we had.

Josh Poole

I wanted to thank you for all of the hard work you have put in with Jessica and I. I know you are trying to get things done on the fast track, and I just wanted to tell you how much we appreciate this. You have helped us understand the process a whole lot better and truthfully, you are our hero! We are really excited!

Nathan Hewitt

Thanks for all your work and helping make this as stress free as possible.

Sheri Petzolt

Thank you, Trent, for everything! You have been superior, to say the least. This has been a long struggle/process, and you’ve been extremely helpful every step of the way! My hats off to you! Many thanks!


Mike and I both think you went above and beyond when dealing with our home purchase and we will definitely continue to recommend you.

Dawn. Brady Morris

I appreciate your patience and persistence with me. You made this refinance extremely easy during a very chaotic time. Everything was seemless and I loved that we were able to close our own home yesterday! Thanks again for everything!

R. Sarria

Thank you, Trent. We sure appreciate how smoothly your part went. Your expertise and genuine commitment to serving us really showed from the time we were just thinking about buying all the way through last week’s closing. Thanks again.

Toby F.

The process went as smoothly as possible with the assistance of Trent Jackson. There were a couple of issues, but Trent was able to explain exactly why and what was needed to resolve. In the end, I was totally happy with the completion of the process. I feel Trent was excellent in providing me the guidance to complete to closing.

Jeannette Van Deventer

I refer all my clients to Nelleen because of her proven track record. I know that my clients are in good hands and it will be as stress-free as possible for everyone involved.

T. Lanham

Nelleen’s client follow-up is second to none. She comes through with what she promises and with no surprises. She delivers a smooth transaction every time.

L. Guerrero

Nelleen understands how difficult and stressful it can be when buying or refinancing a house. She is extremely helpful with explanations and guidance. This is our third deal with Nelleen and my wife and I will follow her wherever she goes.

C. Scheidt

I couldn’t have asked for a better loan officer. The closing and the whole process went so smoothly; what a relief.

S. Jordan

In over 13 years of representing buyers and sellers of residential real estate, I have never come across anyone in the mortgage industry more dependable, friendly and knowledgeable than Nelleen McCormick. She is an exceptionally trustworthy advocate working in the interest of my clients with diligence but not pressure. Nelleen has earned my full confidence that when she is involved, any obstacles will be revealed early in the process so we have the greatest chance of overcoming them and closing on time.

Paul B. Logan

Thanks so much for all your help in achieving a timely closing on the property.

Larry Yarn

Thank you so much for all of your help throughout the purchase of our first home! Your advice & guidance was greatly appreciated!! It was a wild ride but definitely worth it, we couldn’t be happier in our new home! Thank You!

Ashley Oldenettel & DJ Engle

Symcox Development has worked with Kathie Femal and the staff at Mission Mortgage for many years. They have assisted us in FNMA approval of 2 properties – Brigadoon Townhomes and The Laurels at Legend Oaks. Not only are they professional, courteous and flexible, their knowledge of condominium financing helps us sell more units. In a nutshell, they do a great job!

Jay Symcox

Spicewood Development, Inc. has worked with Kathie Femal on two townhome projects in the past 3 years. Her assistance has been invaluable in helping us obtain FNMA approvals. In addition, Kathie is at every closing with the buyer and her “hands-on” approach makes for a smooth and pleasant experience for all parties involved in the transaction.

Randy Ziehe

My experience with Kathie was perfect. I was a first-time home buyer and she was there every step of the way. My numerous questions and concerns were always answered quickly and explained thoroughly, making the process of financing my first home that much easier. I would recommend Kathie and the team at Mission Mortgage to any home buyer, first time or otherwise.

Ed Hansen

We wanted to take a moment to thank Kathie Femal, Nelleen McCormick and Mission Mortgage for all they did to make our condo conversion highly successful. In completing the first condo conversion of 2010, the team at Mission provided the necessary guidance to our project to assist us in structuring a strategy to mitigate condo financing risk in the market. From the onset and throughout the sales cycle, Kathie connected with our buyers instantly creating a level of trust that made the financing process efficient from the project sponsors and from the buyers end. Our buyers were provided prompt attention and guidance to obtain the financing they needed. Of 47 units, Mission financed 40 in approximately 60 days. As the volume of transactions grew quickly, Kathie added Nelleen McCormick to the team to make sure no client was overlooked. The two of them approached the project with professionalism at every step of the way. Of most importance, regardless of the work load both Kathie and Nelleen addressed our buyers with an upbeat and positive attitude. The support staff at Mission Mortgage was also invaluable in offering local processing, underwriting, and closing of the transactions. I would recommend Kathie, Nelleen and the entire team at Mission Mortgage to any developer or buyer. The company invests heavily in developing the knowledge and resources to understand and navigate the new financing guidelines in today’s environment to provide a seamless experience when it counts. This expertise is often undervalued and when it is combined with responsive and friendly service it makes for a winning combination.

Keith Buchanan and Justin Metcalf
Creekside Terrace Condominiums

We wanted to thank you and your staff for all the hard work you did in finding us a great mortgage rate and getting closing done so quickly. We are moving Wednesday and are so excited about our new home. We will sing your praises to all who will listen. Thank you again.

Don and Pricilla

Thank you for referring us to Debbie Bailey-Glenn to assist in refinancing our existing new home mortgage. We closed on our new home using a 1st lien ($344K @ 6.8%) and a 2nd lien ($85K@ 8.2%). Our goal after closing was to eventually combine the liens into one, and lower our monthly payment. Well, Debbie had the plan and the drive to satisfy our goals. She worked hard and negotiated a package that combined the liens @ 6.1% as an 80% loan with closing costs at a an affordable amount, thereby reducing our monthly payment by $465.00. It will take less than 8 months to recoup the closing costs of $3690 using the $465 monthly savings alone.

Kevin and Pamela

Bob and I are deeply indebted to both you and Mission Mortgage. Debbie, you believed in us and went the extra mile to get us financing for our new home. You have made our dream come true! Since Bob and I both have backgrounds in mortgages, we know how difficult our situation was. Not only did you get us financed, you got us an exceptional interest rate. I would also like to thank the underwriter for believing in us as well. I have sang your praises to both Brett and JR at AVI. They are so fortunate to have you as the mortgage provider for their new homes. If it can be done, you will find a way.

Patty S.

I have bought a lot of houses and so far you guys are the friendliest and most efficient group I have ever met! Thank You!

Melissa M.

Hi Debbie. You helped me and my wife get our beautiful house in Cantarra Centex Homes – Pflugerville that we call home now and we owe you a tremendous amount of praise for going out your way to help us seal the deal. Thank you so much. We really appreciate all you hard work and dedication.

Kevin W.

Thanks in large part to you, our closing was seamless. Throughout this arduous home buying process, you’ve been there for us…always taking our best interests into account. To Faye and me, you’ve always put service first. Examples of your “service first” attitude and actions include: getting an updated VA Certificate of Eligibility (COE) for me, finding and locking a 3.75 interest rate for us, and getting a free extension of this fantastic rate. You always made doing business with Mission Mortgage easy!

Now that we live in Austin, we hope to meet you (in person) in the near future. In case you’re wondering, we love our new home. Have a happy and healthy New Year!

Tom and Faye C.

Dear Mr. Cryan,
You certainly were wonderful in helping me save lots of money and refinancing my home. It is greatly appreciated. Thank you again for your kind and professional help.

Donna B.

I’m not sure how often you receive a thank you for what you do but I just wanted to drop a note to let you know I appreciate your style. You were responsive and organized and patient…a nice set up for no surprises. Again, thanks.

J. Nelson

We want to thank you for all of your assistance in getting our mortgage. We are settled in our new home and just love it! Thanks again!

Jimmy and Melinda

Just wanted to drop a note to thank you for all your help regarding the refinancing on my house last month. Everything went as planned and there were no last minute surprises. I shall certainly recommend you very highly to all my friends who are considering refinancing their mortgage or purchasing a new home.


Dear Dan,
Thank you for all the paper shuffling, document grabbing, banker haggling, phone calling and every other imaginable activity necessary to bring refinancing closure in such short order. You left nothing undone that you said you would do. I especially appreciate your early-on encouragement to go for the 15 year loan. Thanks much for the escrow fee waiver. You deserve more than a mere letter of thanks. If opportunity arises, you’ll get my referrals. May the Lord bless you and prosper your labor.

Joe Knight

A note of thanks for the Super Job you did on our refinance. As in all our dealings with you, there were no last minute surprises and you were a true professional. Both these qualities seem to be a rarity these days. Thanks Again.

Deb P.

Dear Dan and Staff,
Y’all did it! I couldn’t believe we could close in 2 weeks, but we did. Thank you for working so quickly to get everything finished. It was almost painless! Thanks again for helping me and rushing everything through. It was a pleasure working with y’all.

Kay P.

“A note of thanks for the super job you did on our refinance. As in all our dealings with you, there were no last minute surprises and you were a true professional. Both these qualities seem to be a rarity these days.”

Deb P.

“Hi Leigh Ann & Mike, I wanted to take just a moment and tell you about the amazing experience that my husband and I had (should say, are still having as we close 5/8/2015) with the ladies we have had a pleasure to work with during our loan process. ZoeAnn Heep, Erika Agnew, and Suzanne Eberts were just amazing to work with. Their prompt responses, positive attitude, and overall kindness made our financing experience smooth and seamless. I don’t know that I can say enough great things about them. They are awesome.”


“Leigh Ann and Mike McCoy and staff are a tremendous talent in the mortgage banking industry of Austin. In such a time of financial uncertainty, it is the professionals like Leigh Ann and Mike that make our days easier.”


“Having a unique situation because of my job, we were faced with so many hurdles going under contract with the home. My wife and I had planned to use a private lender and when that situation fell through, we were referred to Mission. Within a few hours, Terri Miles began working tirelessly all the way until the moment we closed on the house. We cannot thank her enough for her professionalism in updating us throughout the process and being incredibly thorough in what we thought was an impossible task.

We have loved telling our friends and family what an honor it was to work with you all. Without question, we will continue to recommend Mission Mortgage to anyone we know for their lending needs.”

Colt and Rachel McCoy

We were extremely pleased with the mortgage service Lou Ann provided us to purchase our home. She was great in keeping us apprised of “next steps” in our process. She communicated frequently and helped us understand each form. We are excited to have our new farm and would recommend her to anyone looking to purchase/finance a home.

Terri Iles

Ever cheerful, always available, when I needed a bit of hand-holding, Lou Ann walked me through the whole scary process of buying my first home. Before I knew it, I had the keys of my new home in my hand, and tears of gratitude in my eyes.
My first home! I did it—we did it—together.

Amber Brock

Fabulous lender to work with. Weekly updates. Closed on time and we are talking with a mobile home. Not to mention a lovely lady !

Sandy Burns

Lou Ann was absolutely wonderful to work with! We had found a home that we loved and we wanted to do a VA loan, but all the other mortgage lenders were unable to help us as it was a manufactured home.!  Lou Ann did all the leg work for us and kept us in the loop throughout the whole process, so we always knew what was going on. We have now closed on our new home, which would not have been possible without Lou Ann!


Lou Ann did an outstanding job for my client who was not only VA but was also purchasing a manufactured home. Her knowledge and expertise in her field is commendable. I would highly recommend her services to anyone regardless of the type of financing they need.

Andrea Brown

In my 30 years of working in this industry, I’ve yet to find anyone that can match Lou Ann Bransford and the service she provides to our clients. Her ability to search the best avenue for the consumer, go above and beyond by helping with credit issues, staying in constant touch with the buyers, and always keeping me in the loop is the perfect partnership for success. I have worked with this company exclusively and highly recommend Lou Ann for her utmost integrity and for making a difference in the life of others.

Carolyn Tumlinson

Lou Ann helped me and my wife with the purchase of our first home. Obviously, we had a million questions along the way but she never once hesitated to help us out with anything we did not fully understand. I definitely appreciate everything she did for my family.

John Porter

She was very professional working several hours late if necessary. Lou Ann was very informative with every step of the process and kept us up to date with each part. Her honesty was very refreshing as was her attitude toward her customers and her work. We enjoyed working with her.

Rebecca Irby

Lou Ann is wonderful!! She helped me purchase my dream home and I am in love with it. When times got tough Lou Ann never gave up, and she helped me stay positive when I felt like giving up. Thanks to her I am able to brng my children up in a place they can always call home.

Melissa Jackson

Lou Ann Bransford has been our go to mortgage lender for almost a decade.
She is highly professional; diligent, knowledgeable, experienced and ethical, in her work.
We recommend her to our clients often and they are always impressed with her performance

John & Linda Drake

Lou Ann Bransford is amazing! She found us a mortgage when no one else could. She is professional, friendly and helpful. She is always quick to respond to any questions. She is a delight to work with. I highly recommend her.

R. J. Auld

I have been a Realtor since 1985. I have done a lot of business with Lou Ann Bransford for a large part of that time. She is absolutely wonderful for work with. She is very easy to talk with and will answer any and all questions. I really loved being able to send my customers to her to be prequalified when first beginning to look at property. That way I was not taking folks to look at property they were not qualified to purchase. She always had time for me. I really like how she kept me informed during the entire process, from getting the contract up to the last second before closing the transaction. She stayed on top of things and kept the paper work moving without snags. If a problem popped up she always got things worked out and we stayed on track. I never did NOT close any transaction that I started with her. She is very sweet and wonderful at her job. She is top notch in my book. I would recommend her under any circumstances. I think she can do anything. Anybody in my profession that I knew that had the opportunity to work with Lou Ann really liked her. We all had the utmost respect for her and her ability. All of my Brokers liked her as well. We all called on her every chance we got. We all knew if we had her on the job, things would get done and done correctly. Quickly as well. She just knows how to make things happen. Absolutely a “dream” to work with.

Barbara S. Clayton

Lou Ann made the whole process a lot less painful. She was very helpful in letting us know what to expect and what documents we had to get together. Her knowledge made the process faster and smoother. She also gave us options that we would have otherwise not known about. She even suggested some real estate agents to work with. We were very thankful to have her in our corner. Thank you.

The Haydons

I have worked with Lou Ann Bransford for many years. She is one of the best mortgage lenders that I have ever used. She cares about the customers and helps them in any way she can to understand the process, correct problems and get them into their properties. I would not hesitate to recommend her to any of my clients.

Jo Bennett

I have thoroughly enjoyed working with Lou Ann. She helped me with buying my home and is always helpful to me as a Realtor. I have recommended her to my customers and clients numerous times and will continue to do so. She is very knowledgeable with the different loan types and options and is always quick to respond when I need an answer. I will be contacting her when I decide to buy my next home.


Lou Ann made homeownership a reality for me and my two children. As a single parent, acquiring a home was a dream come true for me and my kids. With the professional services of Lou Ann Bransford and her staff, I was able to provide a stable foundation for my family. I am so thankful for her knowledge and her caring spirit! Thanks Lou Ann!!!

Monica Lewis

Lou Ann helped my husband and I buy our first home, and then 8 years later buy our second. She did everything she could to get the process done quickly and make sure I knew what I was getting into. Every document that was signed, she explained to me. As a 19 year old first time home buyer, the process was scary and confusing. Lou Ann made me feel at ease. When it is time for me to move on from this home, I will be contacting her again!

Traci Houston

Lou Ann made the purchase of our new home pain-free! She is extremely knowledgeable in the mortgage loan process, and very easy to work with. She made me feel at ease from the first conversation we had all the way thru to the congratulatory call we received after closing. I can’t say enough good things about Lou Ann – if you are going to need financing for a new home, she is the person you need to contact!

Lisa Parker
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