5-Star Reviews from People Like You

Client Testimonials

What Our Clients Are Saying

I have been a Realtor since 1985. I have done a lot of business with Lou Ann Bransford for a large part of that time. She is absolutely wonderful for work with. She is very easy to talk with and will answer any and all questions. I really loved being able to send my customers to her to be prequalified when first beginning to look at property. That way I was not taking folks to look at property they were not qualified to purchase. She always had time for me. I really like how she kept me informed during the entire process, from getting the contract up to the last second before closing the transaction. She stayed on top of things and kept the paper work moving without snags. If a problem popped up she always got things worked out and we stayed on track. I never did NOT close any transaction that I started with her. She is very sweet and wonderful at her job. She is top notch in my book. I would recommend her under any circumstances. I think she can do anything. Anybody in my profession that I knew that had the opportunity to work with Lou Ann really liked her. We all had the utmost respect for her and her ability. All of my Brokers liked her as well. We all called on her every chance we got. We all knew if we had her on the job, things would get done and done correctly. Quickly as well. She just knows how to make things happen. Absolutely a “dream” to work with.Read more
Barbara S. Clayton
The team I was given went above and beyond and I am truly grateful.
Kataruh P.
Debbie was excellent and explained every question I had. She made me feel important. Never made me feel like I didn't know what I was doing. I only have nice to things to say about my loan officer. Very good at what she does. Loan processor (Deborah) was also excellent.Read more
Lou Ann L.
Debbie was extremely helpful and always pleasant. My emails were answered timely. I had a good experience with this company and regretted I didn’t used them for my original loan.Read more
Debra P.
Bob and I are deeply indebted to both you and Mission Mortgage. Debbie, you believed in us and went the extra mile to get us financing for our new home. You have made our dream come true! Since Bob and I both have backgrounds in mortgages, we know how difficult our situation was. Not only did you get us financed, you got us an exceptional interest rate. I would also like to thank the underwriter for believing in us as well. I have sang your praises to both Brett and JR at AVI. They are so fortunate to have you as the mortgage provider for their new homes. If it can be done, you will find a way.Read more
Patty S.
Lou Ann Bransford is amazing! She found us a mortgage when no one else could. She is professional, friendly and helpful. She is always quick to respond to any questions. She is a delight to work with. I highly recommend her.Read more
R. J. Auld
I wanted to take a moment and let you both know that JT was wonderful during the loan process on our new home. He was professional and attentive to our questions and responsive to emails and phone calls. We had to push our closing date back due to the buyers of our other house and he was flexible in getting everything moved to a different date. We appreciate all he did for us.Read more
Bridgette Labrador
Lou Ann made the whole process a lot less painful. She was very helpful in letting us know what to expect and what documents we had to get together. Her knowledge made the process faster and smoother. She also gave us options that we would have otherwise not known about. She even suggested some real estate agents to work with. We were very thankful to have her in our corner. Thank you.
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The Haydons
I am beyond pleased and grateful for the work, time and dedication Terra Vo gave me during my home buying process. She was always extremely professional and took the time to explain every aspect of each step to me. Without hesitation, she answered all my questions and made me feel comfortable when I asked the same questions for further clarification. Terra is extremely knowledgeable. Her experience was a huge reason I knew I was in the right hands. Terra is kind and cares about her clients. I love my new home and I will always remember her as one of the reasons I have it. I fully intend to refer her to my family and friends, and I know that she’ll offer each of them the same wonderful service she gave me. Thank you, Terra Vo! Your very grateful client.Read more
Erika N.
Terra was amazing! The entire process was so easy and she worked really hard to get our closing done quick! She searched every option to get me the best rate and she was very responsive. With the other institutions, I felt like they don’t care about you…you’re just another number. She was very patient with me and she made me feel very comfortable. I genuinely feel like she really cared about helping us get a home. She even joined us at the closing so we got to celebrate together! I have already recommended her to a friend and I plan to do so from here on out. Thank you, Terra!Read more
Christina B.
I have worked with Lou Ann Bransford for many years. She is one of the best mortgage lenders that I have ever used. She cares about the customers and helps them in any way she can to understand the process, correct problems and get them into their properties. I would not hesitate to recommend her to any of my clients.Read more
Jo Bennett
Thanks so much for all your help in achieving a timely closing on the property.
Larry Yarn
We wanted to take a moment to thank Kathie Femal, Nelleen McCormick and Mission Mortgage for all they did to make our condo conversion highly successful. In completing the first condo conversion of 2010, the team at Mission provided the necessary guidance to our project to assist us in structuring a strategy to mitigate condo financing risk in the market. From the onset and throughout the sales cycle, Kathie connected with our buyers instantly creating a level of trust that made the financing process efficient from the project sponsors and from the buyers end. Our buyers were provided prompt attention and guidance to obtain the financing they needed. Of 47 units, Mission financed 40 in approximately 60 days. As the volume of transactions grew quickly, Kathie added Nelleen McCormick to the team to make sure no client was overlooked. The two of them approached the project with professionalism at every step of the way. Of most importance, regardless of the work load both Kathie and Nelleen addressed our buyers with an upbeat and positive attitude. The support staff at Mission Mortgage was also invaluable in offering local processing, underwriting, and closing of the transactions. I would recommend Kathie, Nelleen and the entire team at Mission Mortgage to any developer or buyer. The company invests heavily in developing the knowledge and resources to understand and navigate the new financing guidelines in today’s environment to provide a seamless experience when it counts. This expertise is often undervalued and when it is combined with responsive and friendly service it makes for a winning combination.Read more
Keith Buchanan and Justin Metcalf
Creekside Terrace Condominiums
We wanted to thank you and your staff for all the hard work you did in finding us a great mortgage rate and getting closing done so quickly. We are moving Wednesday and are so excited about our new home. We will sing your praises to all who will listen. Thank you again.Read more
Don and Pricilla
I just bought a home using a loan through Trent Jackson of Mission Mortgage in Austin,TX. Mission Mortgage and Trent were the preferred mortgage company for my builder, and as such, additional benefits were available for using them compared to other lenders. Over the past two months, Trent has displayed a level of knowledge and professionalism that I have never seen before from any individual in any profession. Mortgages can be confusing and stressful. He has brought such clarity to this process that I have complete confidence, down to the cent, how much my home purchase will cost me. He goes to amazing lengths to make everything simple, unmistakable, and transparent. He has always been concerned with my comfort and understanding and remains committed to being a trustworthy partner in this process. I cannot give a more complete and unconditional recommendation for Trent, nor can I imagine anyone doing a better job as a mortgage broker than Trent. If I ever have to purchase a home again, I will go to Trent. If anyone I know needs to buy a home, I will send them to Trent. If I even hear that anyone in this city needs to buy a home, I will inform them of Trent and Mission Mortgage. Trent Jackson and Mission Mortgage have displayed a rare level of commitment to customer service, transparency, and integrity. They are simply the best at what they do.Read more
Jameson Korb
Lou Ann Bransford has been our go to mortgage lender for almost a decade. She is highly professional; diligent, knowledgeable, experienced and ethical, in her work. We recommend her to our clients often and they are always impressed with her performanceRead more
John and Linda Drake
Lou Ann made the purchase of our new home pain-free! She is extremely knowledgeable in the mortgage loan process, and very easy to work with. She made me feel at ease from the first conversation we had all the way thru to the congratulatory call we received after closing. I can’t say enough good things about Lou Ann – if you are going to need financing for a new home, she is the person you need to contact!Read more
Lisa Parker
I found Mission Mortgage on Yelp and contacted Trent Jackson through Mission’s website. Trent was incredibly responsive and had a great memory for detail. In our first conversation I mentioned we had completed some remodeling. When it came time to appraise the value of the house today Trent worked with us to ensure all the additions we made were included in the valuation. When we ran into some scheduling difficulties because of last minute work travel but Trent worked with the title company to arrange a Saturday closing. Beyond the great personal service Trent provided I also liked the online system Mission Mortgage had for submitting paperwork and electronically signing some of the early documents. This helped speed things along quite a bit. Overall, I would recommend Trent to anyone looking to refinance or buy for the first time. I couldn’t have asked for a better, quicker, painless closing. Not to mention the incredible interest rate that we were able to lock in.Read more
Jennifer Manning
Lou Ann made homeownership a reality for me and my two children. As a single parent, acquiring a home was a dream come true for me and my kids. With the professional services of Lou Ann Bransford and her staff, I was able to provide a stable foundation for my family. I am so thankful for her knowledge and her caring spirit! Thanks Lou Ann!!!Read more
Monica Lewis
Paul and the Mission team did an outstanding job and it was the easiest and best loan experience we have had out of many! We will definitely use Paul again on any future loans.Read more
Holly Deshields
This was my first home buying experience; I had no idea what I was doing. With Hunter and Deborah, I was prepared for the biggest purchase of my life. If Mission Mortgage treats everyone like they treated me there’s nothing they need to improve on. Thanks!Read more
Beverly Lopez
Hunter did an excellent job throughout the entire process of the loan. He was efficient, timely, reliable, available and always answered any questions we had. He made it a great experience for us as first time home buyers. I will highly recommend him to all of my family and friends that may need a loan officer in the future. Deborah was great as well and always kept me informed. Thank you Mission Mortgage for helping us with our loan.Read more
Amber Murrell
Lou Ann helped my husband and I buy our first home, and then 8 years later buy our second. She did everything she could to get the process done quickly and make sure I knew what I was getting into. Every document that was signed, she explained to me. As a 19 year old first time home buyer, the process was scary and confusing. Lou Ann made me feel at ease. When it is time for me to move on from this home, I will be contacting her again!Read more
Traci Houston
Hunter and Deborah went above and beyond!! They did a fantastic job communicating with me and letting me know what I needed to have and get done in order to make this as smooth as possible. I appreciate all their help!Read more
Kelly Chebret
I have thoroughly enjoyed working with Lou Ann. She helped me with buying my home and is always helpful to me as a Realtor. I have recommended her to my customers and clients numerous times and will continue to do so. She is very knowledgeable with the different loan types and options and is always quick to respond when I need an answer. I will be contacting her when I decide to buy my next homeRead more
Kelly
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